Privacy Policy

Your memories matter, and so does your privacy.

Effective Date: January 2026

1. Introduction

At The Photos Factory (TPF), we understand that we are capturing some of the most intimate, joyous, and significant moments of your life. Trust is the foundation of our relationship. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or engage our photography and videography services.

2. Information We Collect

To provide you with a seamless and premium photography experience, we collect certain information when you interact with us. This may include:

  • Personal Details: Your name, phone number, and email address.
  • Event Information: Dates, venue locations, event schedules, and specific shoot requirements.
  • Communications: Messages, emails, and details submitted through our contact forms.
  • Digital Data: Standard website analytics data (such as IP addresses, browser types, and usage patterns) to help us improve our online experience.

3. How We Use Your Information

We use your information exclusively to deliver our services and ensure you have a wonderful experience. Specifically, we use it for:

  • Booking & Coordination: Confirming dates, sending quotations, and organizing shoot logistics.
  • Customer Support: Responding to your inquiries, addressing concerns, and providing updates.
  • Service Enhancement: Understanding your preferences to tailor our creative approach and improve our offerings.
  • Marketing: Occasionally sending updates about our services or special offers (you can opt out of these communications at any time).

4. Photography & Media Usage Policy

As a creative studio, our portfolio is our proudest asset. However, we deeply respect your boundaries:

  • Portfolio Showcase: We may use selected photos or video snippets from your event on our website, social media, or marketing materials to showcase our artistic capabilities.
  • Permission & Privacy: We operate on a permission-based usage philosophy. If you prefer your event to remain entirely private, simply let us know during the booking process.
  • Removal Requests: If you ever wish for a specific image or video featuring you to be removed from our public platforms, we will honor your request promptly and without hesitation.

5. Photo Storage & Data Retention Policy

TPF Studio securely stores client photographs and project files for up to 6 months after the completion of the shoot. Clients are requested to collect or download their final photos within this period. After 6 months, files that remain unclaimed or uncollected may be permanently deleted from our storage systems to maintain storage efficiency and data management standards. TPF Studio will not be responsible for data loss after the retention period has ended.

6. Data Protection

Your privacy is not just a policy; it is a priority. We implement reasonable, industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Digital files and galleries are shared using secure, private links.

7. Third-Party Services

To operate efficiently, we utilize trusted third-party platforms. These include:

  • Communication: WhatsApp for quick, reliable client correspondence.
  • Social Media: Instagram, Facebook, and YouTube for showcasing our portfolio.
  • Logistics: Google Maps for location tracking and venue navigation.

Please note that these third-party platforms have their own privacy policies governing the data they collect.

8. Your User Rights

You remain in complete control of your personal data. You have the right to:

  • Request the correction or update of any inaccurate information we hold about you.
  • Request the deletion of your personal data from our active databases.
  • Ask us to stop using your images in our public portfolio.

9. Policy Updates

As our studio grows and privacy laws evolve, we may occasionally update this Privacy Policy. Any changes will be reflected on this page with an updated effective date. We encourage you to review this page periodically.

10. Contact Information

If you have any questions, concerns, or requests regarding your privacy or this policy, please reach out to us directly:

The Photos Factory (TPF)

By: Somesh Mehra

Phone: +91 9340529173
Email: tpfstudio18@gmail.com
WhatsApp: Chat with us
Location: Vishal Colony, Birgoan, Raipur, Chhattisgarh 493221